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New PAN card

A PAN (Permanent Account Number) in hand: a free e-PAN from the portal with Aadhaar, or a card through Protean or UTIITSL on Form 93.

About this guidePending verification

Published on 12-11-2026. Not every fact has been checked against its official source yet: confirm at the office.

Where:At the village or ward secretariatOnlineAt the office

For whom: People in Andhra Pradesh getting a PAN for the first time, for themselves or for a child not yet 18. Not for those who have a PAN and lost the card; they get a reprint of the same PAN. Indian citizens living abroad (NRIs) apply on Form 93, and OCI cardholders and foreign citizens on Form 95: their steps are here too.

1Your situation

We show only what your answers need.

Which of these are you?
In whose name is the PAN?
Do you want it as a card?
Which PAN agency will you use?

Why we ask: Whichever agency, the form and fee are the same; only where the papers go is different.

Which PAN agency will you use?

Why we ask: Whichever agency, the form and fee are the same; only where the papers go is different.

Your answers stay on this phone.

2Documents you need

Tick the ones you have. They are kept in this browser.

  • If you don't have it: → Updating your Aadhaar
    Details

    If you don't have it: If no mobile is linked, have one added at an Aadhaar enrolment centre or a village / ward secretariat with Aadhaar services.

    Sources: 1, 2, 14, 21

  • Details

    One of these five: matriculation certificate, matriculation marks sheet, birth certificate, driving licence, CGHS card

    Sources: 1

  • Details

    Fetched through DigiLocker: driving licence, birth certificate, matriculation certificate or marks sheet, marriage certificate, government domicile certificate. A voter ID, passport, CGHS or ECHS card does not come through DigiLocker and must be scanned and uploaded.

    Sources: 11

  • Details

    Sources: 6, 8, 17

  • Details

    A copy of any one. ID cards: voter ID, driving licence, Indian passport, a photo ID from a government or public sector undertaking, CGHS / ECHS photo card, transgender identity card. Papers: birth certificate, matriculation certificate or marks sheet, marriage certificate, government domicile certificate, pension payment order. If you have none, an original affidavit sworn before a Magistrate. Aadhaar is not accepted for date of birth. A child born on 1 October 2023 or later must give the birth certificate.

    Sources: 8, 17

  • Details

    Any paper on the Form 93 list, as a copy: Aadhaar alone covers both identity and address; a passport, voter ID or driving licence also does.

    Sources: 8, 17, 16

  • Details
    What the photo must look like
    • Size: 35 × 45 mm (width × height)
    • Background: White
    • In colour
    • Two copies of a recent colour photo.
    • Stick them on the form; no pins, staples or clips.
    • The signature (or left thumb impression) on the left photo must run over its edge onto the paper.
    • A signature or mark on the right photo can hide the face and stop the application.
    • A thumb impression in place of a signature needs attesting, with seal and stamp, by a Magistrate, Notary Public or Gazetted Officer.
    • The card's photo is only as clear as the photo you stick on.
    • When uploading scans online, the signature is its own file: Protean's figures are 2 × 4.5 cm, 200 DPI, JPEG, 10 KB at most.
    • File for an online form: up to 20 KB, JPG/JPEG

    Not confirmed: The two agencies give different sizes: UTIITSL's Form 93 instructions say "4.5 cm x 3.5 cm" (taken here as height by width), Protean's FAQ "3.5 cm x 2.5 cm". Measure the photo box on the printed form, or phone the agency. The upload figures (colour, 200 DPI, JPEG, under 20 KB, 3.5 × 2.5 cm) come from Protean's DSC-mode page; no size in pixels is given anywhere. Whatever the upload screen states has the last word.

    Sources: 16, 9, 17, 6, 12

  • Details

    On the Form 93 list an Indian passport proves identity, address and date of birth. For a non-resident the passport number is compulsory on the form.

    Sources: 8, 7, 17, 18, 16

  • Details

    A copy of a bank account statement from the country where you live, or of your NRE account statement in India, not more than three months old.

    Sources: 8, 17

  • Details

    Not confirmed: The Form 93 pages ask for the Aadhaar "except for exempt category", but do not say who is exempt. If you have no Aadhaar, ask Protean (020-27218080) or UTIITSL (033-40802999) before you apply.

    Sources: 6, 7, 17, 13

  • Details

    A copy of any one: your passport; your OCI card; your PIO card; or a document with your national identity number or taxpayer identification number (TIN). That last one must be attested by Apostille (in Hague Convention countries), by the Indian embassy, high commission or consulate in your country, or by an authorised official of an overseas branch of a scheduled bank registered in India.

    Not confirmed: UTIITSL's Form 95 list names only Apostille or the Indian embassy, high commission or consulate for attestation; attestation by a bank branch abroad is only on Protean's list. Going through UTIITSL, ask first (033-40802999).

    Sources: 24, 28, 13

  • Details

    A copy of any one: passport; OCI card; PIO card; a birth certificate from an Indian registrar of births and deaths or an Indian consulate; or a foreign birth certificate or national identity document with the full date of birth, attested as for the proof of identity.

    Sources: 24, 28

  • Details

    A copy of any one: passport; OCI card; PIO card; a bank account statement from the country where you live; your NRE account statement in India; a certificate of residence in India or a residential permit from the State Police; the registration certificate of the Foreigners Registration Office (FRO/FRRO) showing your Indian address; or your visa together with an appointment letter or contract from an Indian company and your employer's original certificate of your Indian address. A national identity or TIN document attested as for the proof of identity also counts.

    Sources: 24, 28

  • Details
    What the photo must look like
    • Size: 25 × 35 mm (width × height)
    • In colour
    • Paste them; do not staple or clip them.
    • Sign, or put your left thumb impression, across the left photo: part on the photo, part on the paper.
    • Keep the right photo free of any mark; if the face cannot be seen clearly, the application may not be processed.
    • A thumb impression must be attested by a Magistrate, a Notary Public or a Gazetted Officer, under official seal and stamp.

    Not confirmed: Protean's Form 95 page gives the size as "3.5 cm x 2.5 cm"; we read it as 3.5 high and 2.5 wide, and it names no background colour. UTIITSL's Form 95 instructions say "4.5 cm x 3.5 cm" on a white background. Measure the photo boxes on the page your agency prints.

    Sources: 22, 29, 26

    3Your steps

    · Do them in order. Tick each one when it is done.

    If something goes wrong
    1. Do this now

      The free e-PAN needs a mobile number linked to your Aadhaar.

      In Andhra Pradesh, the AP Seva services at village and ward secretariats include Aadhaar changes and adding a mobile to Aadhaar; any Aadhaar enrolment centre also does it. Once the number is linked, open this guide again and pick "Mine; I am 18 or older and a mobile is linked to my Aadhaar". To apply straight away instead, follow the agency steps below.

      Where
      Village / ward secretariat with Aadhaar services, or an Aadhaar enrolment centre
      Not confirmed

      The list of secretariat services is from the Anakapalli district website; it does not say that every secretariat has the Aadhaar service. We also do not show what the service costs. Ask at your own secretariat.

      Sources: 2, 1, 21

    2. Do this now

      Open the e-Filing portal and, under Quick Links, click "Instant e-PAN" and then "Get New e-PAN".

      Tick the four eligibility declarations and the consent box. The portal sends you to DigiLocker: give your Aadhaar (or VID), the OTP and your DigiLocker PIN, choose the date-of-birth document and click "Allow". If you share more than one, only the one first in alphabetical order counts. Back on the portal, give the Aadhaar OTP and your father's name and click "Submit". Keep the acknowledgement number you are shown.

      Where
      Online
      Fee
      Free · No charge. Nothing to fill in, and no photo, signature or papers.
      Open the official page

      Sources: 1, 2

    3. Do this now

      Later, use the "Check Status / Download e-PAN" tile on the "Instant e-PAN" page: give your 12-digit Aadhaar and the OTP to see where your request stands.

      Once the PAN is allotted, "Download e-PAN" appears there. The PDF is digitally signed and is enough to prove your PAN.

      Where
      Online
      Open the official page

      Sources: 1, 2, 11

    4. Do this now

      The free Instant e-PAN from the Department's own portal, incometax.gov.in, has no printed card.

      The Income Tax Department has appointed just two agencies for PAN applications, Protean (once NSDL e-Gov) and UTIITSL (a central government company), and its portal points to these two; whichever you pick, the form and fee stay the same (apart from the ₹5.90 UTIITSL takes for the e-Sign). For a card, go to the site of one of them: application type "New PAN - Form No. 93 (Indian Citizen)" on Protean (onlineservices.proteantech.in), or Form 93 on UTIITSL (pan.utiitsl.com). Pick Aadhaar e-KYC (paperless) as the mode and "Both physical PAN Card and e-PAN" as the card option. Write your name and date of birth letter for letter as in Aadhaar; the card prints the Aadhaar name. Pay the fee online at the end.

      Where
      Online
      Fee
      ₹101 · Tax included, for a paperless application with the card sent to an address in India; the same on Protean and UTIITSL. Payment only by debit or credit card or net banking. UTIITSL takes ₹5.90 extra for the Aadhaar e-Sign.
      Open the official page

      Sources: 2, 4, 6, 11, 14, 15, 13, 18

    5. Do this now

      Right after paying, put the e-Sign on the application with the OTP sent to your Aadhaar mobile.

      That completes it; nothing has to be posted. Note down the acknowledgement number.

      Where
      Online
      Open the official page

      Sources: 6, 14

    6. Do this now

      Wait three days, then check the status.

      Protean: the 15-digit acknowledgement number on its "Status track" page, or call 08069708080 (automated IVR), or WhatsApp 8096078080. If you applied through UTIITSL, check on its "Track PAN Card" page (trackpan.utiitsl.com) with your application (acknowledgement / reference) number. The card comes home by post and the e-PAN by e-mail.

      Where
      Online
      Open the official page

      Sources: 9, 6, 13, 18, 27

    7. Do this now

      A child applies on Form 93 too, in the child's own name: the child's name, date of birth and Aadhaar number.

      Part E of the form ("Representative Assessee") must carry the parent's or guardian's details: name, PAN (or Aadhaar number if there is no PAN), address, mobile and e-mail.

      Where
      You do this yourself
      Not confirmed

      No official page says whether a child can use the paperless Aadhaar e-KYC mode, which is why this guide uses the paper mode. Protean only writes that a DSC application for a child is signed with the parent's DSC. UTIITSL writes that the box on the last page can carry the signature of either the applicant or the Representative Assessee, but not whose signature goes across the photo. Phone the agency about both.

      Sources: 7, 16, 17, 11

    8. Do this now

      The Income Tax Department has appointed just two agencies for PAN applications, Protean (once NSDL e-Gov) and UTIITSL (a central government company), and its portal points to these two; whichever you pick, the form and fee stay the same.

      The free Instant e-PAN is found only on the Department's own portal, incometax.gov.in. On Protean's application page, take "New PAN - Form No. 93 (Indian Citizen)" and, as the way of submitting, the paper one (physical mode). The form is in English only, and it cannot go ahead without the Aadhaar number. Say whether you want a card or only the e-PAN, then pay online.

      Where
      Online
      Fee
      Including taxes: card plus e-PAN ₹107; e-PAN alone ₹72 (an e-mail address is then a must).
      Open the official page

      Sources: 4, 5, 6, 7, 11, 2, 13, 18

    9. Do this now

      The Income Tax Department has appointed just two agencies for PAN applications, Protean (once NSDL e-Gov) and UTIITSL (a central government company), and its portal points to these two; whichever you pick, the form and fee stay the same.

      The free Instant e-PAN is found only on the Department's own portal, incometax.gov.in. On UTIITSL's site, open "Apply for New PAN Card (Form No. 93 and Form No. 94)" and pick "Physical Mode" on the first screen. Fill the form in English; the Aadhaar number has to be given. Choose there between card and e-PAN, and pay online by net banking or an Indian debit or credit card.

      Where
      Online
      Fee
      Including taxes: card plus e-PAN ₹107; e-PAN alone ₹72.
      Open the official page

      Sources: 14, 13, 15, 16, 17, 2, 18, 26

    10. Do this now

      Print the application (acknowledgement) page.

      Stick the photos in the two photo spaces. Sign twice: once across the left photo, half on the photo and half on the paper, and once in the signature box. Leave the right photo clean.

      Where
      You do this yourself

      Sources: 6, 9, 16, 14, 26

    11. Do this now

      In an envelope put: the signed acknowledgement, the Aadhaar copy, the proof of date of birth and, for a child, the parent's proofs.

      Write "APPLICATION FOR PAN -- N-" on the envelope with the 15-digit acknowledgement number after it. Address: INCOME TAX PAN SERVICES UNIT (Managed by Protean eGov Technologies Limited), 4th Floor, Sapphire Chambers, Baner Road, Baner, Pune - 411045. Instead of posting, you can also give it at a centre Protean has designated.

      Where
      Income Tax PAN Services Unit (Protean), Pune
      Time limit
      The envelope has to arrive at Protean within 15 days of the online application date.
      Not confirmed

      Protean's "PAN Online" FAQ still shows a Model Colony address (Mantri Sterling, Pune - 411016); the one here is the Baner address in the Form 93 guidelines. Before posting, match it with the address printed on your acknowledgement. Protean's file listing its centres would not open for us, so we name no centres in Andhra Pradesh.

      Sources: 6, 8, 10, 5, 17

    12. Do this now

      Take the signed application, with the Aadhaar copy and the proof of date of birth (and the parent's proofs for a child), to the nearest UTIITSL office or UTIITSL PAN centre.

      UTIITSL has two offices in the state: Vijayawada - D.No:40-15-9/13, Lakshmi Villa, Brindavan Colony, Nandamuri Road, M G Road, Vijayawada - 520010 (0866 6617199); Tirupati - No:6-2-85A, Old MH Road, Tirupati - 517501 (0877 2288559). For a PAN centre in your district, choose ANDHRA PRADESH and your district or pin code on UTIITSL's "PAN Application Centers" page. To post it instead, send it to one of UTIITSL's four regional offices; the southern one is in Chennai: PAN PDC Incharge - Southern Region, UTI Infrastructure Technology And Services Limited, D-1, First Floor, Thiru-Vi-Ka Industrial Estate, Guindy, Chennai - 600032 (the other three addresses are on UTIITSL's PAN home page).

      Where
      UTIITSL office (Vijayawada / Tirupati), a UTIITSL PAN centre, or by post its regional office (Chennai)
      Open the official page
      Not confirmed

      UTIITSL writes that in "Physical Mode" the form goes to the nearest UTIITSL office, or can be sent to a regional office; it does not say by name that the Vijayawada and Tirupati branches take PAN applications at the counter, nor give a number of days or an envelope marking. Phone the branch or UTIITSL customer care (033-40802999) before going.

      Sources: 14, 15, 19, 20, 17, 16, 26, 13

    13. Do this now

      Wait three days, then check the status.

      Through Protean: the 15-digit acknowledgement number on its "Status track" page, or the IVR 08069708080, or WhatsApp 8096078080. If you applied through UTIITSL, check on its "Track PAN Card" page (trackpan.utiitsl.com) with your application (acknowledgement / reference) number. The card is posted to the address on your application and the e-PAN is e-mailed.

      Where
      Online
      Open the official page

      Sources: 9, 6, 13, 18, 27

    14. Do this now

      The Income Tax Department has appointed just two agencies for PAN applications, Protean (once NSDL e-Gov) and UTIITSL (a central government company), and its portal points to these two; whichever you pick, the form and fee stay the same.

      The free Instant e-PAN is found only on the Department's own portal, incometax.gov.in. On Protean's online PAN page, choose "New PAN - Form No. 93 (Indian Citizen)": Indian citizens living abroad also apply on Form 93. Choose the mode in which you send the papers by post (physical mode). Fill the form in English. Under residence status, choose non-resident; for a non-resident the Indian passport number is compulsory. Give a mobile number with its country code, and an e-mail. Choose a card sent to an address abroad, a card sent to an address in India, or the e-PAN only, and pay.

      Where
      Online
      Fee
      In the mode where the papers are posted (taxes included): ₹1,017 for a card sent to an address abroad; ₹107 for a card sent to an address in India; ₹72 for the e-PAN only. If any of your addresses is abroad, pay by credit card, debit card, net banking, or a demand draft payable at Mumbai in favour of 'Protean – PAN'. Protean says payment from abroad works only for a select list of countries; people in other countries should contact Protean (020-27218080).
      Open the official page
      Not confirmed

      Protean's Form 93 instructions say that in Part E, for a non-resident Indian or a person 'resident but not ordinarily resident', details of a Representative Assessee with an address in India are compulsory. They do not say plainly whether this applies to an adult applying for himself or herself, or only where a representative is needed (as for a child). Ask Protean before you pay, and ask it too about applying without an Aadhaar. No official page we read says whether the free Instant e-PAN or the paperless Aadhaar e-KYC modes work for NRIs.

      Sources: 4, 5, 6, 7, 2, 13, 18

    15. Do this now

      The Income Tax Department has appointed just two agencies for PAN applications, Protean (once NSDL e-Gov) and UTIITSL (a central government company), and its portal points to these two; whichever you pick, the form and fee stay the same.

      The free Instant e-PAN is found only on the Department's own portal, incometax.gov.in. On UTIITSL's site (pan.utiitsl.com), open "Apply for New PAN Card (Form No. 93 and Form No. 94)"; Indian citizens abroad use Form 93 too. Take "Physical Mode" on the first screen and answer NRI to "Whether you are from defence/NRI Category?". The form is in English only. The residence status has to be chosen; a non-resident cannot go on without a passport number. Write the mobile number with its country code. Say whether the card goes to an address abroad or in India, or whether the e-PAN alone will do, and pay.

      Where
      Online
      Fee
      Taxes included: ₹1,017 for a card sent to an address abroad; ₹107 for a card sent to an address in India; ₹72 for the e-PAN only. UTIITSL does not accept international cards: pay with an Indian debit or credit card or by net banking.
      Open the official page
      Not confirmed

      UTIITSL's Form 93 instructions say that in Part E, for a non-resident Indian or a person 'resident but not ordinarily resident', details of a Representative Assessee with an address in India are compulsory. They do not say plainly whether this applies to an adult applying for himself or herself, or only where a representative is needed (as for a child). Ask UTIITSL before you pay. UTIITSL's pages do not say how to pay with no Indian card or net banking, or how to apply for a child abroad or without an Aadhaar; ask UTIITSL customer care on 033-40802999.

      Sources: 14, 17, 16, 18, 15, 13, 26, 2

    16. Do this now

      Once paid, print it: on Protean the acknowledgement, on UTIITSL the filled-in form showing the payment.

      Stick on two recent colour photos. Sign across the left photo, half on the photo and half on the paper, and once more in the signature box. The right photo must carry no mark.

      Where
      You do this yourself

      Sources: 6, 26, 16

    17. Do this now

      Put the signed acknowledgement, a copy of your Indian passport, the proof of your address abroad and, if you have one, a copy of your Aadhaar in an envelope and send it to: INCOME TAX PAN SERVICES UNIT (Managed by Protean eGov Technologies Limited), 4th Floor, Sapphire Chambers, Baner Road, Baner, Pune - 411045.

      Add the demand draft if you paid by one. On the envelope write "APPLICATION FOR PAN -- N-" followed by the 15-digit acknowledgement number.

      Where
      Income Tax PAN Services Unit (Protean), Pune
      Time limit
      They must reach Protean within 15 days of the online application.

      Sources: 6, 8, 7

    18. Do this now

      Put a copy of your Indian passport, the proof of your address abroad and, if you have one, a copy of your Aadhaar with the signed form, then hand the set in or send it to whichever of UTIITSL's four regional offices (Navi Mumbai, Kolkata, Chennai, New Delhi) is nearest to you.

      The southern one: PAN PDC Incharge - Southern Region, UTI Infrastructure Technology And Services Limited, D-1, First Floor, Thiru-Vi-Ka Industrial Estate, Guindy, Chennai - 600032. The other three addresses are on UTIITSL's PAN home page.

      Where
      UTIITSL regional office (Chennai, Navi Mumbai, Kolkata or New Delhi)
      Open the official page
      Not confirmed

      UTIITSL's pages give no number of days for the papers to arrive and no envelope marking; ask UTIITSL customer care on 033-40802999.

      Sources: 26, 13, 14, 17, 18

    19. Do this now

      The Income Tax Department has appointed just two agencies for PAN applications, Protean (once NSDL e-Gov) and UTIITSL (a central government company), and its portal points to these two; whichever you pick, the form and fee stay the same.

      The free Instant e-PAN is found only on the Department's own portal, incometax.gov.in. On Protean's online PAN page, choose "New PAN - Form No. 95 (Foreign Citizen)": everyone who is not a citizen of India applies on Form 95, not Form 93. An OCI card is one of the proofs this form accepts. Applying through Aadhaar e-KYC is not open to foreign citizens. Fill the form in English: your country of citizenship and your taxpayer identification number (TIN) in the country where you live are compulsory (if you have no TIN, enter another citizenship or national identification number in the TIN field and send a self-attested copy of that document); the passport number and an Aadhaar number are optional. A mobile number with its country code and an e-mail are compulsory. For the AO code, give an International Taxation code; if you do not know it, Protean allows the default DLC-C-35-1. Choose a card or the e-PAN only, and pay.

      Where
      Online
      Fee
      In the mode where the papers are posted (taxes included): ₹1,017 for a card sent to an address abroad; ₹107 for a card sent to an address in India; ₹72 for the e-PAN only. If any of your addresses is abroad, pay by credit card, debit card, net banking, or a demand draft payable at Mumbai in favour of 'Protean – PAN'. Protean says payment from abroad works only for a select list of countries; people in other countries should contact Protean (020-27218080).
      Open the official page

      Sources: 4, 5, 22, 23, 24, 2, 13, 18

    20. Do this now

      The Income Tax Department has appointed just two agencies for PAN applications, Protean (once NSDL e-Gov) and UTIITSL (a central government company), and its portal points to these two; whichever you pick, the form and fee stay the same.

      The free Instant e-PAN is found only on the Department's own portal, incometax.gov.in. On UTIITSL's site (pan.utiitsl.com), in the "PAN Card for Foreign Citizen" section, open "Apply for New PAN Card (Form No. 95 and Form No. 96)" and take the mode in which you print the form and send the papers (physical mode). Form 95 is only for people without Indian citizenship, and an OCI card counts as a proof for it. The form is in English only. Your country of citizenship and the taxpayer identification number (TIN) of the country you live in must be given; with no TIN, another national identification number with a copy of that document. The passport number and an Aadhaar number are up to you. A mobile with its country code and an e-mail are a must. Find out the AO code at an Income Tax office or from UTIITSL or Protean, and write it in. Say card or e-PAN alone, and pay.

      Where
      Online
      Fee
      Taxes included: ₹1,017 for a card sent to an address abroad; ₹107 for a card sent to an address in India; ₹72 for the e-PAN only. UTIITSL does not accept international cards: pay with an Indian debit or credit card or by net banking.
      Open the official page
      Not confirmed

      UTIITSL's pages do not say how to pay with no Indian card or net banking; ask UTIITSL customer care on 033-40802999.

      Sources: 25, 28, 29, 18, 15, 13, 26, 2

    21. Do this now

      Once paid, print it: on Protean the acknowledgement, on UTIITSL the filled-in form showing the payment.

      Stick on two recent colour photos. Sign across the left photo, half on the photo and half on the paper, and once more in the signature box. The right photo must carry no mark.

      Where
      You do this yourself

      Sources: 22, 26, 29

    22. Do this now

      Put the signed acknowledgement and copies of your proofs of identity, address and date of birth (and the demand draft, if you paid by one) in an envelope and send it to: INCOME TAX PAN SERVICES UNIT (Managed by Protean eGov Technologies Limited), 4th Floor, Sapphire Chambers, Baner Road, Baner, Pune - 411045.

      The name in the application must match the name on the proofs. If you gave another identification number in place of the TIN, put a self-attested copy of that document in too. On the envelope write "APPLICATION FOR PAN -- N-" followed by the 15-digit acknowledgement number. If you choose an office address as the address for letters, proof of the office address is compulsory too.

      Where
      Income Tax PAN Services Unit (Protean), Pune
      Time limit
      They must reach Protean within 15 days of the online application.

      Sources: 22, 24, 23

    23. Do this now

      Put copies of your proofs of identity, address and date of birth with the signed form, then hand the set in or send it to whichever of UTIITSL's four regional offices (Navi Mumbai, Kolkata, Chennai, New Delhi) is nearest to you.

      The southern one: PAN PDC Incharge - Southern Region, UTI Infrastructure Technology And Services Limited, D-1, First Floor, Thiru-Vi-Ka Industrial Estate, Guindy, Chennai - 600032. The other three addresses are on UTIITSL's PAN home page. If letters are to go to an office address, a proof of that address is a must too.

      Where
      UTIITSL regional office (Chennai, Navi Mumbai, Kolkata or New Delhi)
      Open the official page
      Not confirmed

      UTIITSL's pages give no number of days for the papers to arrive and no envelope marking; ask UTIITSL customer care on 033-40802999.

      Sources: 26, 13, 25, 28, 29

    24. Do this now

      Wait three days, then check the status.

      Through Protean: the 15-digit acknowledgement number on its "Status track" page, or the IVR 08069708080, or WhatsApp 8096078080. If you applied through UTIITSL, check on its "Track PAN Card" page (trackpan.utiitsl.com) with your application (acknowledgement / reference) number. The e-PAN comes by e-mail and the card to the address for letters you chose.

      Where
      Online
      Open the official page

      Sources: 9, 6, 22, 27, 18, 13, 15

    If something goes wrong

    AlsoWhen the Instant e-PAN status shows "PAN allotment request has failed", apply instead through a PAN agency (Protean / UTIITSL); pick "Yes; I also want a printed card by post" in this guide to see how.

    When the Instant e-PAN status shows "PAN allotment request has failed", apply instead through a PAN agency (Protean / UTIITSL); pick "Yes; I also want a printed card by post" in this guide to see how. If you do not want a printed card, both agencies also give the e-PAN alone: ₹66 (taxes included) in a paperless mode; UTIITSL takes ₹5.90 extra for the Aadhaar e-Sign. If Aadhaar holds only your year of birth, or a wrong name, date of birth or gender, correct Aadhaar first (UIDAI: 1947). A message that your Aadhaar is already tied to a PAN means a PAN exists in your name; if it is the wrong one, ask your Jurisdictional Assessing Officer (JAO) to undo the link.

    Income Tax Department e-Filing helpdesk: 1800 103 0025 / 1800 419 0025 (free; Monday-Friday, 08:00-20:00)

    18001030025

    Sources: 2, 3, 6, 15, 14

    If it is rejectedAn application with wrong details or missing proofs is dropped as invalid; a new one with corrected details and the needed proofs has to be made.

    An application with wrong details or missing proofs is dropped as invalid; a new one with corrected details and the needed proofs has to be made. A sent application cannot be edited; once the PAN exists, a correction can be asked for. For a UTIITSL e-KYC application refused because the Aadhaar details do not match, UTIITSL says the money comes back the same day. If you went through UTIITSL, you can call UTIITSL customer care on 033-40802999.

    Protean call centre: 020-27218080 (every day, 07:00-23:00)

    02027218080

    Sources: 18, 14, 4, 13

    If it is lateIf the status sits still for a long time, contact the agency that took your application, with the acknowledgement number.

    If the status sits still for a long time, contact the agency that took your application, with the acknowledgement number. Protean: 020-27218080, every day 07:00-23:00. UTIITSL: 033-40802999, every day 09:00-20:00, utiitsl.gsd@utiitsl.com; or its Vijayawada (0866 6617199) and Tirupati (0877 2288559) branches.

    Protean call centre

    02027218080

    Sources: 4, 6, 3, 13, 19

    If you are asked for more moneyThe portal's e-PAN costs nothing at all.

    The portal's e-PAN costs nothing at all. The agency fees are set by the Income Tax Department: ₹66 to ₹107 as in the steps above, or ₹1,011 to ₹1,017 when the card is posted to an address abroad. Only Protean and UTIITSL are allowed by the Department to take PAN applications. Do not pay anyone more than this; report it to the agency's customer care.

    UTIITSL customer care: 033-40802999

    03340802999

    Sources: 2, 13, 15, 6, 22

    AlsoOnce you have a PAN (even with the card lost), never ask for a second: holding two PANs breaks the law and a penalty of up to ₹10,000 can be imposed.

    Once you have a PAN (even with the card lost), never ask for a second: holding two PANs breaks the law and a penalty of up to ₹10,000 can be imposed. A lost or spoilt card is replaced by a reprint of the same PAN; wrong details are fixed with a correction request.

    Protean: PAN correction / reprint · Open the official page

    Sources: 11, 7, 4, 13

    Official websites for this work

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    The 29 official pages and papers this guide is written from
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    6. Guidelines for online PAN application, Form 93 / Form 94Protean eGov Technologies Ltd (formerly NSDL e-Governance), PAN service agency of the Income Tax Department, 1 Steps; 2 Payment (fee tables; card, debit card or net banking only for paperless modes); 3 Acknowledgment (signature across the left photo; thumb impression attested); 4 Mode of submission of documents (address in Pune; envelope; 15 days); 5 Contact us (020-27218080; IVR 08069708080; WhatsApp 8096078080); 1 (Indian citizens located outside India also use this form); 2 (dispatch of the card outside India, Rs. 1,017; payment when an address is foreign); 4 (Aadhaar to be quoted) · read on 01-11-2026
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    10. FAQ's: PAN OnlineProtean eGov Technologies Ltd (formerly NSDL e-Governance), PAN service agency of the Income Tax Department, Procedure for applying for PAN online (hand in at a designated centre, or send by post) · read on 30-10-2026
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    19. Branch LocatorUTI Infrastructure Technology And Services Ltd (a Government of India company), PAN service agency of the Income Tax Department, Cities VIJAYAWADA (D.No:40-15-9/13, Lakshmi Villa, Brindavan Colony, Vijayawada - 520010; (0866) 6617199) and TIRUPATI (No:6-2-85A, Old MH Road, Tirupati - 517501; 0877-2288559) · read on 30-10-2026
    20. PAN Application Centers (search by state, district or pin code)UTI Infrastructure Technology And Services Ltd (a Government of India company), PAN service agency of the Income Tax Department, Select State: ANDHRA PRADESH; search by district or pin code (page last updated 29/10/2026) · read on 30-10-2026
    21. Village Secretariat & Ward Secretariat SystemAnakapalli District Administration, Government of Andhra Pradesh, AP SEVA Services Details From Village and Ward Secretariats, items 1-11 (Aadhaar: enrolment, demographic update, document update, biometric updates, "SurakshaAadhar linking with Mobile") · read on 30-10-2026
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    24. Documents to be submitted: Form 95 (individuals not being citizens of India)Protean eGov Technologies Ltd (formerly NSDL e-Governance), PAN service agency of the Income Tax Department, Form 95: (I) proof of identity (a)-(d); (II) proof of date of birth (a)-(f); (III) proof of address (a)-(i) · read on 30-10-2026
    25. PAN Card 95 & 96: Apply for PAN Card as Foreign Citizen, and the application mode page it opensUTI Infrastructure Technology And Services Ltd (a Government of India company), PAN service agency of the Income Tax Department, Apply for New PAN Card (Form No. 95 and Form No. 96) · read on 01-11-2026
    26. Guidelines for Submitting PAN Application through UTIITSL website/portal and Making payment onlineUTI Infrastructure Technology And Services Ltd (a Government of India company), PAN service agency of the Income Tax Department, Forms 93, 94, 95, 96; international cards not accepted; steps 6 (net banking, credit and debit cards), 10-15 (print the form, two photographs 4.5 cm x 3.5 cm, sign across the left photo and on page 2, attach the proofs, submit or dispatch to the nearest UTIITSL office); addresses of the Mumbai, Kolkata, Chennai and New Delhi region offices; PAN Enquiry Number 033-40802999 · read on 01-11-2026
    27. UTIITSL :: Track your PAN ApplicationUTI Infrastructure Technology And Services Ltd (a Government of India company), PAN service agency of the Income Tax Department, The address of the page only (the page answered automatic readers with a bot check and was not read) · read on 01-11-2026
    28. FAQs: Form 95 (Individual, not a Citizen of India)UTI Infrastructure Technology And Services Ltd (a Government of India company), PAN service agency of the Income Tax Department, Questions 1-3 (who uses Form 95; documents under rule 158 of the Income-tax Rules, 2026) · read on 01-11-2026
    29. Guidelines for filling Form No. 95 (for an individual not being a citizen of India)UTI Infrastructure Technology And Services Ltd (a Government of India company), PAN service agency of the Income Tax Department, Items (a)-(h) (English only; two colour photographs with white background, 4.5 cm x 3.5 cm; signatures; proofs); items 4-11 (Aadhaar optional, country of citizenship, passport optional, TIN mandatory or another national identification number, office address proof, mobile with country code and e-mail mandatory); 17 (AO code) · read on 01-11-2026