ESI: card, treatment and benefits
How to get your ESI card, where to get treatment, and how to claim money for sickness, maternity, an injury at work, job loss or a death.
About this guidePending verification
Published on 12-11-2026. Not every fact has been checked against its official source yet: confirm at the office.
For whom: Employees in Andhra Pradesh in factories, shops and establishments covered by ESI who earn up to ₹21,000 a month (up to ₹25,000 for a person with disability), and their families. The wage limit is from ESIC's coverage page, last reviewed in April 2025; we found no later official page giving it (not confirmed). Your employer or the ESIC Branch Office can say whether you are covered.
Answer the questions below first. Then the documents and steps open.
1Your situation
We show only what your answers need.
- What do you need from ESI?
- Do you have an ESI insurance number (IP number)?
- Why can you not work?
Your answers stay on this phone.
Each step below says who it is for. Confirm yours at the office, then change your answer here.
2Documents you need
Tick the ones you have. They are kept in this browser.
Details
The e-Pehchan card; for treatment before it comes, the employer's Certificate of Employment (Form 86)
If you don't have it: Download it from the IP portal, the UMANG app or DigiLocker; if it is lost, you can also ask your employer.
Sources: 6, 7, 9
Details
Sources: 6, 7
Details
What the photo must look likeNot confirmed: ESIC's pages give no size or background for these photos; ask your employer or the Branch Office.
Sources: 7
Details
Sources: 6, 2
Details
Sources: 6, 7
Details
If you don't have it: ESIC Branch Offices give forms free.
Sources: 6
Details
Not confirmed: We found no official specimen of what the affidavit must say; ask the Branch Office.
Sources: 5
Details
Sources: 5
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Not confirmed: We did not find the formats of these certificates; ask the Branch Office.
Sources: 6
Details
If you don't have it: ESIC Branch Offices give forms free.
Sources: 2, 6
Details
Sources: 2, 6
Details
Sources: 2
Nothing to get ready before these steps.
- e-Pehchan card (or the ESI insurance number) ·
3Your steps
· Do them in order. Tick each one when it is done.
- Do this nowIf: My ESI number and e-Pehchan card / Treatment for me or my family / Money for days I cannot work: sickness, maternity, or an injury at workIf: No, or I do not know
Ask your employer to register you with ESIC.
Every covered employee must be registered on the day they join and given the e-Pehchan card. You are covered if you work in a factory or establishment covered by ESI and earn up to ₹21,000 a month (up to ₹25,000 for a person with disability).
Not confirmed
The ₹21,000 and ₹25,000 limit is from ESIC's coverage page, last reviewed in April 2025. We found no later official page or notification giving the limit. Your employer or the ESIC Branch Office can say whether you are covered.
Sources: 7, 6, 1
- Do this nowIf: My ESI number and e-Pehchan card / Treatment for me or my family / Money for days I cannot work: sickness, maternity, or an injury at workIf: No, or I do not know
Until the card comes, ask your employer for a Certificate of Employment (Form 86) to get treatment.
It is valid for 3 months and can be renewed for up to 3 more.
Sources: 6
- Do this nowIf: Money for days I cannot work: sickness, maternity, or an injury at workIf: No, or I do not know
Money for sickness, maternity or an injury at work can be claimed online on the IP portal by the insured person: first get registered and get your insurance number, then come back to this guide to claim.
Sources: 6, 7
- Do this nowIf: My ESI number and e-Pehchan cardIf: Yes
Download your e-Pehchan card from the IP portal or the UMANG app; it is also in DigiLocker.
In the ESIC Health Connect app, log in with your IP number and an OTP, open "IP Details", choose your employer code and download it.
Open the official pageSources: 6, 7, 8, 9
- Do this nowIf: My ESI number and e-Pehchan cardIf: Yes
Paste the photos of yourself and your family on the downloaded card, and have it countersigned by your employer or the ESIC Branch Manager.
Always keep one copy certified by your employer with you.
Sources: 7, 6
- Do this nowIf: My ESI number and e-Pehchan cardIf: Yes
Check your family members' details.
Link (seed) Aadhaar for yourself and each family member: on the IP portal or in the ESIC Health Connect app, with an OTP sent to the mobile number registered with Aadhaar, or by face authentication; your employer or the Branch Office can also do it. After a marriage, birth or death, ask for the family details to be changed.
Open the official pageSources: 6, 8, 7
- Do this nowIf: Treatment for me or my family
Go to your ESI dispensary with your e-Pehchan card.
From your first day in insured work, you and your family get full medical care with no upper limit on its cost, and medicines are free. You can see a doctor and get medicines at any ESI dispensary or hospital in India. You can change your dispensary on the IP portal.
Open the official pageSources: 3, 6, 10, 13
- Do this nowIf: Treatment for me or my familyIf: Yes
If you like, book an appointment at the dispensary or an ESI hospital in the ESIC Health Connect app, and check in from the app on the day.
Otherwise, take an OPD number at the registration counter.
Sources: 8
- Do this nowIf: Treatment for me or my family
For a specialist or a hospital stay, the dispensary refers you to an ESI hospital; except in an emergency, go through the referral.
Sources: 6, 3, 12, 13
- Do this nowIf: Money for days I cannot work: sickness, maternity, or an injury at workIf: Yes
Get a medical certificate from your ESI dispensary doctor for the days you cannot work.
Sickness or maternity benefit is not paid for a day you worked and were paid.
Sources: 2, 6
- Do this nowIf: An accident or injury at work
Ask your employer whether they have sent ESIC the accident report (Form 12).
A claim for the injury needs that report, accepted by ESIC.
Sources: 7, 6
- Do this nowIf: Sickness
Claim sickness benefit online on the IP portal, where you can also see its status.
It is 70% of your wages, for up to 91 days in a year, if contributions were paid for 78 days in the matching contribution period. For 34 long-term diseases it can continue for up to two years at 80%. If in doubt, ask your Branch Manager.
Open the official pageSources: 2, 6, 9
- Do this nowIf: Maternity (pregnancy, childbirth)
Claim maternity benefit online on the IP portal; you need not go to the Branch Office.
It is your full wage for 26 weeks (one more month if a doctor advises), if contributions were paid for 70 days in the two previous contribution periods. It needs the medical certificate, the employer's report and your bank details.
Open the official pageSources: 2, 6, 9
- Do this nowIf: An accident or injury at work
Claim temporary disablement benefit on the IP portal: 90% of your wages for as long as you cannot work, from your first day in insured work, with no contribution condition.
If the disablement is permanent, a Medical Board decides how much earning capacity you lost, and you are paid monthly accordingly; apply for the Medical Board examination as soon as the temporary benefit ends.
Open the official pageSources: 2, 6, 9
- Do this nowIf: I lost my jobIf: No, or I do not know
Ask your last employer for your ESI insurance number (it is on the e-Pehchan card they gave you), or ask the ESIC Branch Office.
With the number you can claim the relief for job loss.
Not confirmed
ESIC's charter says only that the employer may be contacted when the card is lost. No ESIC page we saw says the Branch Office tells you the number; try there if you cannot reach your last employer.
Sources: 6, 7, 4
- Do this nowIf: I lost my job
Claim relief under the Atal Beemit Vyakti Kalyan Yojana (ABVKY): 50% of your wages for up to 90 days, once in your life.
You need at least one year of insured work just before the job ended, and contributions for at least 78 days in the completed contribution period within the 12 months before. The relief becomes payable 30 days after the job ended. Claim online, and give the paper claim (AB-1), an affidavit, a photocopy of your Aadhaar and your bank details at the Branch Office, in person or by post. The scheme runs until 30 June 2027.
Not confirmed
For the online claim, the ESIC page gives an old address (www.esic.in); ask the Branch Office where to claim online.
Sources: 4, 5, 6, 11
- Do this nowIf: I lost my job
If the job ended because the establishment closed, because of retrenchment, or because of a permanent invalidity of 40% or more from an injury not at work, and you were insured for two years or more: claim the unemployment allowance under the Rajiv Gandhi Shramik Kalyan Yojana.
It is 50% of your wages for the first 12 months and 25% for the next 12, once in your life, with medical care for your family meanwhile.
Sources: 4, 6, 11
- Do this nowIf: An insured worker has died
The eldest surviving family member (or whoever paid for the funeral, if the worker had no family or did not live with it) claims funeral expenses at the nearest ESIC Branch Office with Form 22: the amount actually spent, up to ₹20,000.
It is paid whatever the cause of death.
Sources: 2, 6, 11
- Do this nowIf: An insured worker has died
If the death was caused by an injury at work or an occupational disease, the dependants can claim dependants' benefit: together at most 90% of the worker's wages, every month.
Claim at the Branch Office with the employer's accident report as accepted by ESIC, and each dependant's bank account number.
Sources: 2, 6, 11
If something goes wrong
If it is rejectedAsk the Branch Manager or the dispensary in charge why, and give any missing document.
Ask the Branch Manager or the dispensary in charge why, and give any missing document. You can also go to the "Suvidha Samagam" held on the second Wednesday of each month at the Regional and Sub-Regional Offices and the second Friday at Branch Offices. A dispute about a benefit is decided by the Employees' Insurance Court. For an online complaint, use CPGRAMS.
CPGRAMS (choose ESIC, then the Regional Office) · Open the official page
Sources: 6, 13, 15
If it is lateESIC's charter sets these payment times: sickness benefit 7 days, maternity 14, funeral expenses and ABVKY 15, disablement and unemployment allowance 30, dependants' benefit 90 days.
ESIC's charter sets these payment times: sickness benefit 7 days, maternity 14, funeral expenses and ABVKY 15, disablement and unemployment allowance 30, dependants' benefit 90 days. If it is late, complain on CPGRAMS: choose "Others/Not Listed/Not Known", then ESIC, then the Regional Office; or call 1800-11-2526 (24 hours).
CPGRAMS (choose ESIC, then the Regional Office) · Open the official page
Sources: 6, 13, 15
If you are asked for more moneyESIC forms are given free at Branch Offices; do not pay for them.
ESIC forms are given free at Branch Offices; do not pay for them. Do not go to touts. If anyone asks for money, call 1800-11-2526 or complain on CPGRAMS.
ESIC toll-free help desk · Open the official page
Sources: 6, 15
AlsoIf your employer has not registered you, has not given you the card, or cuts ESI from your pay but your contributions do not show (see "Contribution Details" in the ESIC Health Connect app): complain to ESIC's Regional Office for Andhra Pradesh at Panchadeep Bhawan, Gunadala, Vijayawada (0866-2453491, rd-andhrapradesh@esic.gov.in).
If your employer has not registered you, has not given you the card, or cuts ESI from your pay but your contributions do not show (see "Contribution Details" in the ESIC Health Connect app): complain to ESIC's Regional Office for Andhra Pradesh at Panchadeep Bhawan, Gunadala, Vijayawada (0866-2453491, rd-andhrapradesh@esic.gov.in). For the northern districts there is the Sub-Regional Office at Visakhapatnam (0891-2733219, sro-vizag@esic.gov.in), and for the Rayalaseema districts the one at Tirupati (0877-2246167, sro-tirupathi@esic.gov.in). You can also complain on CPGRAMS.
ESIC Regional Office, Andhra Pradesh (Vijayawada)
Sources: 14, 8, 6, 13
AlsoFor a problem with treatment, ask the dispensary in charge, or call ESIC's medical helpline, 1800-11-3839.
For a problem with treatment, ask the dispensary in charge, or call ESIC's medical helpline, 1800-11-3839.
ESIC medical helpline
Sources: 15, 6
Official websites for this work
- ESIC employees' portal ESI card, treatment, benefits
- CPGRAMS Complain about central government offices
Related guides
- Updating your Aadhaar
- Opening a bank account (Jan Dhan / zero-balance account)
- Seeding Aadhaar to your bank account (for DBT)
- After a death in the family
- Withdrawing or transferring your PF (EPF)
- e-Shram card (unorganised workers' registration)
- Complaint about unpaid wages or pay below the minimum wage
- Construction worker card (labour card)
The 15 official pages and papers this guide is written from
- ESIC: CoverageEmployees' State Insurance Corporation (ESIC), Ministry of Labour and Employment, Applicability (factories and establishments employing 10 or more; extensions to shops, hotels, restaurants, cinemas, road transport, newspapers, private medical and educational institutions); wage limit for coverage Rs.21,000 a month from 01.01.2017 (Rs.25,000 for persons with disability) (page reviewed 2025-04-04) · read on 01-11-2026
- ESIC: Information - BenefitsEmployees' State Insurance Corporation (ESIC), 1 Sickness Benefit (70%, 91 days, 78 days of contribution; extended sickness benefit, 34 diseases, two years, 80%); 2 Maternity Benefit (26 weeks, full wage, one more month on medical advice, 70 days of contribution); 3 Disablement Benefit (temporary 90%, from day one, no contribution condition; permanent by Medical Board, monthly); 4 Dependants' Benefit (death from employment injury, monthly, up to 90%); 6 Funeral Expenses (actual cost up to ₹20,000, Form 22 at the nearest Branch Office, documents); under Chapter IV of the Code on Social Security, 2020 (page reviewed 2026-10-09) · read on 01-11-2026
- ESIC: Medical BenefitEmployees' State Insurance Corporation (ESIC), Comprehensive medical care to the insured person and family from the first day of insurable employment, no upper limit on expenditure; scale of medical benefit (outpatient, specialist, in-patient, free drugs, ambulance or conveyance); medical benefit administered by the State Government; specialist consultation (page reviewed 2026-10-09) · read on 01-11-2026
- ESIC: Un-Employment AllowanceEmployees' State Insurance Corporation (ESIC), Rajiv Gandhi Shramik Kalyan Yojana (two years insured; closure, retrenchment or non-employment invalidity of 40% or more; 50% for 12 months, then 25% for 12 months; medical care; vocational training) and Atal Beemit Vyakti Kalyan Yojana (50% of wages, up to 90 days once in a lifetime; one year of insurable employment, 78 days of contribution; due 30 days after unemployment; valid until 30 June 2027) (page reviewed 2026-10-09) · read on 01-11-2026
- ESIC: Atal Beemit Vyakti Kalyan YojanaEmployees' State Insurance Corporation (ESIC), How to claim: online, with the physical claim, an affidavit, a photocopy of the Aadhaar card and bank account details to the designated ESIC Branch Office or DCBO, by post or in person (page reviewed 2025-04-04; it still gives the older end date of 30 June 2024) · read on 01-11-2026
- ESIC Citizen's/Client's Charter (linked from the ESIC home page, 'Others')Employees' State Insurance Corporation (ESIC), English part: main services and documents for each cash benefit (medical certificate, abstention verification report, accident report, bank details; AB-1 for ABVKY); service standards (sickness 7 days, maternity 14, disablement 30, dependants 90, unemployment allowance 30, funeral 15, ABVKY 15); grievance redressal (CPGRAMS, toll-free 1800112526, Suvidha Samagam on the second Wednesday at ROs/SROs and second Friday at DCBOs/BOs); Annexure A (IP portal, e-Pehchan on UMANG and DigiLocker, SMS link at registration, online claims, online change of dispensary, Aadhaar seeding methods); 'Please Remember', Do's and Don'ts (carry the e-Pehchan card, keep a copy certified by the employer, follow referral except in emergencies, Kahin Bhi Kabhi Bhi, forms free from Branch Offices, no touts); Expectations from clients (no SB/MB for a day worked; Employees' Insurance Court); What to do when (Form 86 certificate of employment, valid 3 months, renewable 3 months) · read on 01-11-2026
- A Guide For Employers (ESIC publication)Employees' State Insurance Corporation (ESIC), Section 1 (coverage of employees, family); 3 E-Pehchan Card (given through the employer at registration; download through the IP Portal or UMANG; paste photographs of the IP and family and get it countersigned by the employer or the ESIC Branch Manager; valid for life); 4 Aadhaar seeding; 9 returns (accident report in Form 12); 10 duties (register all coverable employees on the day of joining; issue the e-Pehchan card); dependants' benefit shares · read on 01-11-2026
- ESIC Health Connect: User Manual, Insured Person (version 1.0, last revised 12-01-2026)Employees' State Insurance Corporation (ESIC), Pages 2–9 and 20–23: login with IP number and OTP; IP Details, select employer code, download e-Pehchan card; family particulars; contribution details; claim status; appointment booking for dispensary and hospital, self check-in or OPD counter; Aadhaar seeding for the IP and dependants (OTP, face authentication) (12-01-2026) · read on 01-11-2026
- ESIC Insured Person / Beneficiary Portal (IP portal), login pageEmployees' State Insurance Corporation (ESIC), Login, sign-up and forgotten password; available in Telugu · read on 01-11-2026
- ESIC: Dispensary (search by state: Andhra Pradesh)Employees' State Insurance Corporation (ESIC), Andhra Pradesh list (about ten pages), for example E.S.I. Dispensaries at Bobbili, Chittivalasa, Gunadala (Vijayawada), Kakinada, Bhimavaram, Eluru, Tirupathi, Kadapa, Kurnool (Budhawarpeta), Anantapuramu, Nandyal (page reviewed 2026-10-27) · read on 01-11-2026
- ESIC: Branch Office (search by state: Andhra Pradesh)Employees' State Insurance Corporation (ESIC), Andhra Pradesh Branch Offices, the first rows of the list: Auto Nagar and Gandhi Nagar (Vijayawada), Visakhapatnam (Marripalem), Gajuwaka, Chittivalasa, Vizianagaram, Sreeramnagar, Eluru, Tanuku, Rajahmundry (page reviewed 2026-10-23) · read on 01-11-2026
- ESIC: ESIC Hospitals (run by ESI Corporation), Andhra PradeshEmployees' State Insurance Corporation (ESIC), ESIC Hospital, Kakinada, D.No.16-24-7/3, Sambamurthy Nagar, Kakinada 533001, 0884-2944199 (page reviewed 2026-11-01) · read on 01-11-2026
- ESIC: ESIS Hospitals (run by State Govt.), Andhra PradeshEmployees' State Insurance Corporation (ESIC), Director (IMS), ESI Scheme, Govt. of Andhra Pradesh, D.No.18-5-4, 2nd lane, Kedareswarapet, Vijayawada 520003; ESIS Hospitals Rajamahendravaram, Tirupati, Vijayawada and Visakhapatnam; ESIS Diagnostic Centre, Vizianagaram; the site's grievance instructions for CPGRAMS (choose 'Others/Not Listed/Not Known', then ESIC, then the Regional Office) (page reviewed 2026-11-01) · read on 01-11-2026
- ESIC: Regional Office, Andhra Pradesh (Vijayawada) and Sub-Regional OfficesEmployees' State Insurance Corporation (ESIC), Regional Office, Panchadeep Bhawan, D.No.48-7-32a, ESI Hospital Road, Gunadala, Vijayawada 520004, 0866-2453491, rd-andhrapradesh@esic.gov.in (East Godavari, West Godavari, Krishna, Guntur, Prakasam, Nellore); Sub-Regional Office Visakhapatnam, Akkayyapalem, 0891-2733219, sro-vizag@esic.gov.in (Visakhapatnam, Vizianagaram, Srikakulam, Parvathipuram, Anakapalli, Alluri Sitharama Raju); Sub-Regional Office Tirupati, KT Road, 0877-2246167, sro-tirupathi@esic.gov.in (the Rayalaseema districts) (page reviewed 2026-11-01) · read on 01-11-2026
- ESIC website, home page and page footerEmployees' State Insurance Corporation (ESIC), Footer: Toll Free / Help Desk 1800-11-2526; Medical Helpline 1800-11-3839 (also 'For Medical related queries/advice Call TollFree Helpdesk No. 1800113839'); Grievance link to pgportal.gov.in · read on 01-11-2026